How do I send my product back (returning via the Coliposte postal service)?
Our ordering system (which you can access by clicking the button below) lets you:
- Determine the type of product to be recoated (frying pan, sauté pan, etc.);
- Find out the cost of recoating;
- Make a secure payment.
Once you have confirmed your order, you will receive a "Retour Colissimo" label (pre-paid postage label) by e-mail.
You should then:
- Carefully pack your product(s) to be recoated;
- Print out the pre-paid "Retour Colissimo" label and stick it on the package;
- Leave your package at a Post Office or Colissimo drop-off point of your choice, free of charge
IMPORTANT: Recoating service is only available in France.