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FAQ

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Stainless

I'm allergic to nickel. Can I use 18/10 stainless steel saucepans?
What is the advantage of using 18/10 stainless steel for cookware?
Why shouldn't I use bleach or chlorinated care products to clean my CRISTEL utensils?
Despite my efforts, the my CRISTEL stainless steel products have lost their shine. What can I do?

Recoating (only available in France)

Exceliss non-stick base

How should I care for the non-stick coating on my CRISTEL cookware?
CRISTEL applies Exceliss® to some of its non-stick products. What is it?
I scratched the Exceliss® non-stick coating on my CRISTEL frying pan. Does it present a health risk?
My Exceliss® non-stick base sticks since I cleaned my CRISTEL frying pan in the dishwasher. What should I do?
My Exceliss® non-stick coating is worn and my CRISTEL frying pan is sticking. What can I do to save it?
My non-stick frying pan is very dirty and it sticks, how should I clean it?
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28/03/2024 11:08:52